Bulletin 2022-05: Unfair and Deceptive Acts or Practices That Impede Consumer Reviews

March 28, 2022 CFPB, Regulation lookup 0

Title:	Bulletin 2022-05: Unfair and Deceptive Acts or Practices That Impede Consumer Reviews
Subject:	Consumer reviews
Agency:	CFPB
Status:	Compliance bulletin
Summary:	Reviews of products and services help to promote fair, transparent, and competitive markets. When firms frustrate the ability of consumers to post honest reviews of products and services that they use, they may be engaged in conduct prohibited by the Consumer Financial Protection Act (CFPA). The Consumer Financial Protection Bureau (Bureau) is issuing this bulletin to remind regulated entities of the CFPA’s requirements and explain how the Bureau intends to exercise its enforcement and supervisory authorities on this issue.
FR Doc:	2202-06446
Date proposed:	March 22, 2022
Comments due date:
Effective date:	March 28, 2022
Rule compliance date:
Agency release:
Related Reg Report item(s):	‘Fake reviews,’ ‘gag’ clauses fraud targeted by bureau to bar illegal evaluation practices

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