Helping banks make the most of “digitalization” is the theme of a new webpage posted Wednesday by the national bank regulator.
In its bulletin OCC 2025-3, the Office of the Comptroller of the Currency (OCC) said “digitalization” is the use of technology “to change a business model, provide new revenue and value-producing opportunities, or automate business processes.”
“New and emerging technologies are important tools for community banks to meet customer demand, increase revenue, improve efficiencies, and remain competitive.” the agency said in its bulletin. The OCC is “technology neutral,” the bulletin adds.
The new web page, the agency said, highlights relevant OCC rules, statements, and guidance that community banks can reference when pursuing their digitalization efforts. The OCC plans to maintain the page by keeping it up to date as new resources become available, it added.
Specifically, the bulletin offers links to regulations, statements and guidance, and statements or guidance on risk management and emerging technologies.
OCC Bulletin 2025-3: Digitalization: Resources for Community Banks
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