Chatbots –computer generated, online consumer help programs that simulate human-like responses – can impede customers from resolving problems, especially if the systems are poorly deployed, the federal consumer financial protection agency charged Tuesday. In a […]
Obtaining or seeking almost $2 million by fraud, largely from churches and religious organizations, and then opening bank accounts for the ill-gotten gains has earned a Maryland man a three-year prison term, the federal bank […]
The increasing frequency of use of automated valuation models (AVMs) by mortgage lenders in determining the value of property was a key factor for issuing a proposal late Thursday by federal financial institution regulators on […]
The refocusing of a tech department at the federal bank deposit insurance agency from an external view to an internal one was bemoaned Thursday by the vice chairman of the agency’s board, who called the […]
Billions stored on digital payment apps such as Venmo and PayPal (among others) used by consumers may lack federal savings insurance, the federal consumer financial protection agency warned Thursday; it urged those consumers to transfer […]
Comments are now being accepted on a proposal to amend the charitable donation accounts section of the federal credit union regulator’s rules to allow donations to war veterans’ groups, the agency said Thursday. The deadline […]
Loan and deposit balances for banks were down in the first quarter, but net income – led by higher noninterest income – was up from the previous quarter, according to numbers released Wednesday by the […]
Effective liquidity and interest rate risk management, potential speed of deposit flows, and weakness in some sectors of commercial real estate were three areas of potential concern outlined by the nominee for vice chair of […]
The last day of next month, just 30 days away, is the end of the use of a popular interest reference rate, and banks and other firms should be prepared, a Federal Reserve-sponsored group said […]
Payments of $20 million in penalties and in redress to consumers for deceptive sales practices was ordered against an Indiana firm described as a nonbank personal loan installment lender, the federal consumer financial protection agency […]
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